Contact Us
Got a question about one of the casinos we've covered, spotted something that needs updating, or just want to flag feedback on how we rank sites? This page explains how to reach us and what we can (and can't) help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible if you're reporting an issue with a specific brand — screenshots and dates always help us look into things faster.
What we can help with
- Corrections or updates to information about a casino featured on the site, including offers such as those from Betmica, Kikibet or Betninja
- Questions about how we assess and rank the operators listed on appgfashion.co.uk
- General feedback on the site, its content, or its usability
- Suggestions for casinos or topics you'd like us to cover
What we can't help with
We're an independent comparison site, not a casino operator, payment processor or regulator. That means we can't:
- Access, close or manage your account at any casino
- Process withdrawals, deposits or refunds on your behalf
- Resolve disputes between you and a gambling operator directly
- Offer legal, financial or clinical advice
If you have an issue with a specific site, the operator's own support team — usually reachable via live chat or email on their site — is best placed to help. For questions about self-exclusion schemes or where to find support around your gambling habits, our Responsible Gambling page has more detail on the options available to you in the UK.
Before you get in touch
A lot of common questions are already answered elsewhere on the site. If you're trying to understand how we compare and rank operators, or want to see the current list of options we cover, our guide to non Gamstop casinos is the best starting point. For anything relating to how the site itself operates, our Terms and Conditions page sets out the details, and our About Us page explains a bit more about who we are and how we approach reviews.
Reader feedback shapes our reviews
We rely partly on reader input to keep our coverage current. If you've had direct experience with a site we list — whether that's around payment speed, game selection, or how a welcome offer actually played out — we genuinely want to hear about it. This kind of feedback feeds into how we revisit and update our rankings over time.
Please note this site is intended for adults aged 18 and over. If you're contacting us about a gambling-related concern rather than site content, our Responsible Gambling page is the more direct resource.